We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  HubSpot Service Hub Customer Support |  Freshdesk Customer Support |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing |
as of Aug 30, 2026 | Free as of Aug 30, 2026 |
| Pricing Model | Freemium | Freemium |
| Free Plan | ||
| Free Trial | Yes |
| 21 days |
| API Available |
| Verified | Verified | Verified |
| Founded | 2018 | 2010 |
| HQ | Cambridge, MA | San Mateo, CA |
| Team Size | 1000+ | 50,000+ businesses worldwide |
| Platforms | Web | WebiOSAndroid |
| Top Integrations | HubSpot CRMSlackMicrosoft TeamsZoom | Freshworks MarketplaceMCP |
| Key Features |
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| Description | HubSpot Service Hub is customer service software that helps you deepen customer relationships. With ticketing, knowledge bases, customer portals, and AI-powered automation — all on the HubSpot CRM platform — you'll deliver service that scales. | Freshdesk is a cloud-based customer support platform used by 60,000+ businesses. With omnichannel ticketing, a self-service knowledge base, Freddy AI automation, and a generous free plan, Freshdesk scales from startups to enterprises. |
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