Vapi
Build and deploy voice AI agents that handle phone calls at enterprise scale
About Vapi
Vapi is an API-first platform for building, testing, and deploying voice AI agents that handle phone calls and conversations across telephony, web, and mobile. It combines speech-to-text, language models, and text-to-speech, lets developers bring their own models, and provides orchestration, real-time monitoring, automated testing, and enterprise-grade reliability. It supports over 100 languages and can scale to millions of calls with sub-500ms latency.
Screenshots
Commonly Cited Strengths & Limitations
Strengths
- Supports over 100 languages
- High reliability with 99.9%+ uptime and sub-500ms latency
- API-first design with custom model integration
- Enterprise compliance (SOC2, HIPAA, PCI)
Common Use Cases
- Automating inbound customer support calls
- Streamlining sales lead qualification and appointment setting
- Building bespoke voice AI for complex operational workflows
- Scaling enterprise phone operations with reliable voice AI
- Appointment scheduling
Details
- Pricing Model
- Freemium
- Starting Price
- $0.05/min
- Team Size
- Startup, Business, Enterprise
- Category
- Developer Tools
Key Features
- Multilingual support (100+ languages)
- Custom model integration (bring your own API keys)
- Intelligent tool calling
- A/B experimentation
- API-native design
- Configurable workflows and templates
- Broad deployment options (telephony, web, mobile)
Official Pricing
Vapi's published plans
Pay As You Go
$0.05/min/mo
- Usage-based call minutes
- 10 concurrent lines included + $10/line/mo
- $0.05/min call hosting
- $0.005/msg SMS/chat hosting
- Model provider costs at cost
- 14-day call history retention
Real Pricing from Verified Users
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