⚖️Side-by-Side Comparison
Front vs Gorgias: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature | Front Customer Support | Gorgias Customer Support |
|---|---|---|
| Rating | 4.5(52) | 4.7(128) |
| Starting Price | $19/seat/mo | $10/mo |
| Pricing Model | Free Trial | Free Trial |
| Free Plan | ||
| Free Trial | 7 days | 7 days |
| API Available | ||
| Verified | Verified | |
| Founded | 2013 | 2015 |
| HQ | San Francisco, CA | San Francisco, CA |
| Team Size | 201-500 | 201-500 |
| Platforms | WebiOSAndroidMac+1 more | WebiOSAndroid |
| Top Integrations | SalesforceHubSpotSlackAsana+1 more | ShopifyMagentoBigCommerceWooCommerce+4 more |
| Description | Front is a customer operations platform that combines email, apps, and integrations into one collaborative inbox. Used by 8,000+ teams, Front helps businesses deliver exceptional customer service with the speed of email. | Gorgias is the #1-rated customer service platform for e-commerce brands. Deep Shopify integration lets agents see order history, issue refunds, and cancel orders without leaving the support ticket — used by 15,000+ DTC brands. |