We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature | HubSpot Service Hub Customer Support | Gorgias Customer Support |
|---|---|---|
| Rating | 4.4(57) | 4.7(128) |
| Starting Price | Free | $10/mo |
| Pricing Model | Freemium | Free Trial |
| Free Plan | ||
| Free Trial |
| 7 days |
| API Available |
| Verified | Verified | Verified |
| Founded | 2018 | 2015 |
| HQ | Cambridge, MA | San Francisco, CA |
| Team Size | 1000+ | 201-500 |
| Platforms | Web | WebiOSAndroid |
| Top Integrations | HubSpot CRMSlackMicrosoft TeamsZoom | ShopifyMagentoBigCommerceWooCommerce+4 more |
| Description | HubSpot Service Hub is customer service software that helps you deepen customer relationships. With ticketing, knowledge bases, customer portals, and AI-powered automation — all on the HubSpot CRM platform — you'll deliver service that scales. | Gorgias is the #1-rated customer service platform for e-commerce brands. Deep Shopify integration lets agents see order history, issue refunds, and cancel orders without leaving the support ticket — used by 15,000+ DTC brands. |