⚖️Side-by-Side Comparison
Tidio vs Gorgias: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature | Tidio Customer Support | Gorgias Customer Support |
|---|---|---|
| Rating | 4.7(43) | 4.7(128) |
| Starting Price | Free | $10/mo |
| Pricing Model | Freemium | Free Trial |
| Free Plan | ||
| Free Trial | 7 days | |
| API Available | ||
| Verified | Verified | |
| Founded | 2013 | 2015 |
| HQ | Szczecin, Poland | San Francisco, CA |
| Team Size | 201-500 | 201-500 |
| Platforms | WebiOSAndroid | WebiOSAndroid |
| Top Integrations | ShopifyWordPressWixMailchimp+1 more | ShopifyMagentoBigCommerceWooCommerce+4 more |
| Description | Tidio is a powerful live chat and chatbot platform used by 300,000+ businesses. With Lyro AI chatbot that resolves up to 70% of customer questions automatically, Tidio helps small businesses provide enterprise-level support. | Gorgias is the #1-rated customer service platform for e-commerce brands. Deep Shopify integration lets agents see order history, issue refunds, and cancel orders without leaving the support ticket — used by 15,000+ DTC brands. |