Adept

Action-transformer AI agents that operate software visually to automate enterprise workflows

Data verified Sep 9, 2026

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Score

Best for: Enterprise Operations Teams

About Adept

Adept AI builds "action transformer" models (ACT-1 and ACT-2) that operate real software the way a person does—reading the screen at the pixel level and clicking, typing, and navigating across web and desktop applications. It's aimed at enterprises automating multi-step, high-value workflows like quoting, order changes, and case resolution across tools such as Salesforce, HubSpot, Excel, email, and PDFs. Its key differentiator is visual UI understanding, letting agents drive applications without relying on costly custom API integrations.

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Commonly Cited Strengths & Limitations

Strengths

Operates software visually via pixel-level understanding, avoiding costly custom API integrations
Can compose actions across multiple tools to complete complex multi-step workflows
Praised for reliability and depth of customization
Secure, reviewable enterprise deployment with logging and scoped credentials

Limitations

Automations can break when a website's UI changes (e.g., a button moves or changes color), with one reviewer calling it "posh macro software"
Advanced features are locked behind higher tiers, which can limit smaller or budget-constrained teams
Pricing is not publicly published

Common Use Cases

Automating multi-step business workflows across web and desktop apps
Moving data between systems (e.g., PDFs, CRM, email, spreadsheets)
Automating quoting, order changes, and support case resolution
Extracting information from one system and updating another

Details

Pricing Model: Contact Sales
Founded: 2022
Team Size: Enterprise
Headquarters: San Francisco, CA, USA
Category: Productivity & Automation

Who is Adept for?

Enterprise Operations Teams

Automate repetitive, high-value tasks like quoting and order changes across existing business software.

Customer Support Teams

Resolve cases by having agents navigate CRM and ticketing systems and update records under policy constraints.

Sales / RevOps Teams

Move and update data across CRMs like Salesforce and HubSpot without building custom integrations.

Frequently Asked Questions

Does Adept have an API?

Yes, Adept provides an API for developers.

What does Adept integrate with?

Adept integrates with Salesforce, HubSpot, Microsoft Excel, Google Chrome (browser extension), Email, Spreadsheets, PDF documents.

Is Adept cloud-based or self-hosted?

Adept is offered as a cloud-based (SaaS) deployment.

What are the downsides of Adept?

Automations can break when a website's UI changes (e.g., a button moves or changes color), with one reviewer calling it "posh macro software" Also, Advanced features are locked behind higher tiers, which can limit smaller or budget-constrained teams

Who is Adept best for?

Adept is best suited for Enterprise Operations Teams, Customer Support Teams, Sales / RevOps Teams.

What can I use Adept for?

Common uses for Adept include automating multi-step business workflows across web and desktop apps, moving data between systems (e.g., pdfs, crm, email, spreadsheets), automating quoting, order changes, and support case resolution, extracting information from one system and updating another.

How does Adept compare to Browse AI?

Adept and Browse AI are both used for productivity & automation -- specifically automation & workflow tools. See the full side-by-side comparison for pricing and feature differences.