⚖️Side-by-Side Comparison

LiveChat vs Chatbase: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

Feature	LiveChat Customer Support	Chatbase Customer Support
Rating	No reviews yet	No reviews yet
Pricing	Run live chat without a dedicated team:$19/mo Supervise your team's conversations:$79/mo Route customers across departments:$79/mo as of Oct 12, 2026	Hobby:$32/month, billed yearly ($40 list) Standard:$120/month, billed yearly ($150 list) Pro:$400/month, billed yearly ($500 list) Enterprise:Custom/custom as of Oct 17, 2026
Pricing Model	Free Trial	Free Trial
Free Plan
Free Trial	14 days	Yes
API Available
Verified	Verified
Founded	2002	—
HQ	Wroclaw, Poland	—
Team Size	From a team of one to teams of hundreds (small teams and enterprise)	—
Platforms	WebiOSAndroidMac+1 more	—
Top Integrations	ShopifyWhatsAppFacebook MessengerMCP+3 more	SlackWhatsAppEmailPhone/Voice+2 more
Key Features	Real-time visitor monitoring Customer profiles Live cart updates Sales tracking & attribution AI Agent +6 more	Support agent Sales agent Product guidance agent Procedures Actions +7 more
Description	LiveChat is a premium customer service software for ecommerce and SaaS. Trusted by 36,000+ businesses including IKEA, Adobe, and PayPal, LiveChat helps teams convert leads and delight customers with real-time conversations.	Chatbase is a platform for building AI agents for customer support, sales and product guidance, deployed across website chat, email, voice, Slack and WhatsApp.
	Visit Website	Visit Website

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