⚖️Side-by-Side Comparison

Salesforce vs Zoho CRM: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

Compare different tools →
Feature
Salesforce logo
Salesforce

CRM & Sales

Zoho CRM logo
Zoho CRM

CRM & Sales

RatingNo reviews yetNo reviews yet
Pricing$25/user/mo

as of Oct 3, 2026

  • Free (Freemium):$0
  • Free Trial:Contact Sales

as of Sep 21, 2026

Pricing ModelFree TrialFreemium
Free Plan
Free Trial30 days15 days
API Available
VerifiedVerifiedVerified
Founded19992005
HQSan Francisco, CAChennai, India
Team SizeSMBs to enterprisesFreemium edition supports up to 3 users
Platforms
WebiOSAndroid
WebiOSAndroid
Top Integrations
SlackTableau
ChatGPTZoho Marketplace1,000+ applications
Key Features
  • Agentforce
  • Customer 360
  • Data 360
  • Headless 360
  • Slack
  • +3 more
  • Zia Agents
  • CRM for Everyone (Teamspaces)
  • Zia Module Creation
  • Zia Custom Design
  • Zia AI & ChatGPT
  • +10 more
Description

Salesforce is the world's most popular CRM, trusted by 150,000+ companies including 90% of the Fortune 500. The Customer 360 platform unites marketing, sales, commerce, service, and IT teams around a single source of truth about every customer.

Zoho CRM is an AI-powered customer relationship platform serving 250,000+ businesses globally. From SMBs to enterprises, Zoho CRM helps teams convert more leads, engage customers, and grow revenue with deep customization and AI assistant Zia.