Salesforce
VerifiedFeaturedPremiumDealThe world's #1 CRM platform
Data verified Aug 29, 2026
52
Score
TT
Score
The world's #1 CRM platform
Data verified Aug 29, 2026
Salesforce is the world's most popular CRM, trusted by 150,000+ companies including 90% of the Fortune 500. The Customer 360 platform unites marketing, sales, commerce, service, and IT teams around a single source of truth about every customer.
Strengths
Limitations
Service teams
Use Agentforce to autonomously resolve 66% of cases through conversational AI.
Sales teams
Automate customer experiences and achieve 1.8x higher lead conversion.
Marketing teams
Drive 15% more marketing pipeline with AI across workflows.
Salesforce starts at $25/user/mo (Free Trial).
Yes, Salesforce offers a free trial of 30 days.
Yes, Salesforce provides an API for developers.
Salesforce is available on Web, iOS, Android.
Salesforce integrates with Slack, Tableau.
Salesforce's published pricing · verified Aug 29, 2026
$25/user/mo
See what people actually pay for Salesforce
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Salesforce is offered as a cloud-based (SaaS) deployment.
Complex and time-consuming configuration and setup with a cluttered, non-intuitive interface Also, Steep learning curve requiring significant training, especially for teams without prior CRM experience
Salesforce is best suited for Service teams, Sales teams, Marketing teams.
Common uses for Salesforce include sales automation, customer service, marketing, agentic analytics.
