⚖️Side-by-Side Comparison

Tidio vs Chatbase: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

Feature	Tidio Customer Support	Chatbase Customer Support
Rating	No reviews yet	No reviews yet
Pricing	Free:$0/mo Paid:$29/mo Enterprise:Contact Sales as of Sep 24, 2026	Hobby:$32/month, billed yearly ($40 list) Standard:$120/month, billed yearly ($150 list) Pro:$400/month, billed yearly ($500 list) Enterprise:Custom/custom as of Oct 17, 2026
Pricing Model	Freemium	Free Trial
Free Plan
Free Trial		Yes
API Available
Verified
Founded	2013	—
HQ	Szczecin, Poland	—
Team Size	201-500	—
Platforms	WebiOSAndroid	—
Top Integrations	ShopifyWordPressWixInstagram+2 more	SlackWhatsAppEmailPhone/Voice+2 more
Key Features	Lyro AI Agent Lyro Smart Actions Product recommendations AI-driven email resolutions Data-backed answers +12 more	Support agent Sales agent Product guidance agent Procedures Actions +7 more
Description	Tidio is a powerful live chat and chatbot platform used by 300,000+ businesses. With Lyro AI chatbot that resolves up to 70% of customer questions automatically, Tidio helps small businesses provide enterprise-level support.	Chatbase is a platform for building AI agents for customer support, sales and product guidance, deployed across website chat, email, voice, Slack and WhatsApp.
	Visit Website	Visit Website

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