⚖️Side-by-Side Comparison

Copper vs Freshworks CRM: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

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Feature
Copper logo
Copper

CRM & Sales

Freshworks CRM logo
Freshworks CRM

CRM & Sales

RatingNo reviews yetNo reviews yet
Pricing$23/user/mo

as of Sep 23, 2026

  • Free:$0
  • Growth:$9/mo
  • Pro:$39/mo
  • Enterprise:$59/mo

as of Sep 4, 2026

Pricing ModelFree TrialFreemium
Free Plan
Free Trial14 days21 days
API Available
VerifiedVerified
Founded20132010
HQSan Francisco, CASan Mateo, California, United States
Team Size201-500Free plan for up to 3 users
Platforms
WebiOSAndroid
WebiOSAndroid
Top Integrations
Google WorkspaceGmailGoogle CalendarGoogle Docs+5 more
SlackZoomZapierFreshdesk
Key Features
  • Google Workspace integration
  • Activity Feed
  • Pipelines
  • Pipeline automations
  • Reporting
  • +12 more
  • Freddy AI
  • Contact & Deal Management
  • Built-in Phone & Email
  • Lead Scoring
  • Workflow Automation
  • +4 more
Description

Copper is the only CRM recommended by Google. Built natively for Google Workspace, Copper automatically captures emails, contacts, and meetings — eliminating data entry so sales teams can focus on building relationships and closing deals.

Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction.