⚖️Side-by-Side Comparison

Crisp vs Chatbase: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

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Feature
Crisp logo
Crisp

Customer Support

Chatbase logo
Chatbase

Customer Support

RatingNo reviews yetNo reviews yet
Pricing
  • Crisp Plus:Contact Sales

as of Oct 12, 2026

  • Hobby:$32/month, billed yearly ($40 list)
  • Standard:$120/month, billed yearly ($150 list)
  • Pro:$400/month, billed yearly ($500 list)
  • Enterprise:Custom/custom

as of Oct 17, 2026

Pricing ModelFree TrialFree Trial
Free Plan
Free TrialYesYes
API Available
Verified
Founded2015—
HQFrance—
Team Size11-50—
Platforms
WebiOSAndroidMac+1 more
—
Top Integrations
WhatsAppMessengerInstagramEmail+1 more
SlackWhatsAppEmailPhone/Voice+2 more
Key Features
  • AI Agents
  • Shared Inbox
  • Knowledge Base
  • Chat Widget
  • Support CRM
  • +3 more
  • Support agent
  • Sales agent
  • Product guidance agent
  • Procedures
  • Actions
  • +7 more
Description

Crisp is an all-in-one customer messaging platform that brings live chat, chatbots, video calls, and a help center together. Used by 600,000+ brands, Crisp provides everything you need to delight customers from one beautiful inbox.

Chatbase is a platform for building AI agents for customer support, sales and product guidance, deployed across website chat, email, voice, Slack and WhatsApp.