⚖️Side-by-Side Comparison

Crisp vs Intercom: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

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Feature
Crisp logo
Crisp

Customer Support

Intercom logo
Intercom

Customer Support

RatingNo reviews yetNo reviews yet
Pricing
  • Crisp Plus:Contact Sales

as of Oct 12, 2026

$39/seat/mo

as of Oct 3, 2026

Pricing ModelFree TrialFree Trial
Free Plan
Free TrialYes14 days
API Available
VerifiedVerified
Founded20152011
HQFranceSan Francisco, CA
Team Size11-50501-1000
Platforms
WebiOSAndroidMac+1 more
WebiOSAndroid
Top Integrations
WhatsAppMessengerInstagramEmail+1 more
SlackPhoneEmailChat
Key Features
  • AI Agents
  • Shared Inbox
  • Knowledge Base
  • Chat Widget
  • Support CRM
  • +3 more
  • AI-enhanced inbox
  • Ticketing
  • Proactive support
  • Copilot
  • Fin AI Agent
  • +5 more
Description

Crisp is an all-in-one customer messaging platform that brings live chat, chatbots, video calls, and a help center together. Used by 600,000+ brands, Crisp provides everything you need to delight customers from one beautiful inbox.

Intercom is the AI-first customer service platform helping businesses deliver fast, personal support at scale. From startups to enterprises like Atlassian and Amazon, Intercom transforms support with AI agents, automation, and rich messaging.