Practo

Verified

Online doctor consultation & health

Data verified Oct 4, 2026

Pundit
Score

#3 Trending in HealthTechAlternatives

Alternatives

Editorial Verdict

AI-researched, not hands-on tested

Practo genuinely simplifies booking, rescheduling, and tracking doctor visit history faster than calling a clinic. The honest, serious catch: recurring refund and billing failures are reported (consultations canceled without refunds issued), support is slow to resolve them, and there are real patient data-privacy concerns over EMR access being used for advertising.

Reviewed by AIToolPundit Editorial Team · last verified October 2026

About Practo

Practo is India's leading digital healthcare platform connecting patients with doctors, hospitals, and health products. Used by 100+ million patients, Practo offers online consultations, lab tests, medicine delivery, and health records.

Commonly Cited Strengths & Limitations

Strengths

Easy to book, reschedule and cancel appointments
Maintains history of doctors visited
Quick and easy search with speedy booking
Good doctor feedback mechanism
Hassle-free compared to booking via telephone

Limitations

Recurring refund and billing failures, with consultations canceled but refunds not issued
Poor appointment management including doctor no-shows, wrong clinic information and long waits
Slow or unresponsive customer service that gives default answers
Data privacy concerns over patient EMR data being accessed to advertise medicines and promote clinics
Doctors report not being paid online consultation fees and being ignored by support after onboarding

Common Use Cases

Online video consultation with doctors
Booking in-clinic doctor appointments
Getting lab tests done
Finding surgery centers
Consulting for period or pregnancy doubts
Consulting for skin issues like acne
Consulting for cold, cough or fever
Consulting for depression or anxiety
Pediatric consultations for children

Details

Pricing Model: Unknown
Starting Price: From ₹199/consult
Founded: 2008
Team Size: 1000+
Headquarters: Bangalore, India
Platforms: WebiOSAndroid
Category: HealthTech

Who is Practo for?

Women seeking gynecological care

Consult gynecologists/obstetricians for women's health, pregnancy and infertility treatments.

Parents of young children

Consult pediatricians and child specialists when a child is not feeling well.

People managing everyday illnesses

Consult general physicians online for cold, cough, fever and family health concerns.

Frequently Asked Questions

How much does Practo cost?

Practo starts at From ₹199/consult (Unknown).

Does Practo have an API?

Yes, Practo provides an API for developers.

What platforms does Practo support?

Practo is available on Web, iOS, Android.

Is Practo cloud-based or self-hosted?

Practo is offered as a cloud-based (SaaS) deployment.

What are the downsides of Practo?

Recurring refund and billing failures, with consultations canceled but refunds not issued Also, Poor appointment management including doctor no-shows, wrong clinic information and long waits

Who is Practo best for?

Practo is best suited for Women seeking gynecological care, Parents of young children, People managing everyday illnesses.

What can I use Practo for?

Common uses for Practo include online video consultation with doctors, booking in-clinic doctor appointments, getting lab tests done, finding surgery centers.

How does Practo compare to Noom?

Practo and Noom are both used for healthtech. See the full side-by-side comparison for pricing and feature differences.