Freshworks CRM vs Gong: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  Freshworks CRM CRM & Sales |  Gong CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing |
as of Sep 4, 2026 | Custom as of Sep 23, 2026 |
| Pricing Model | Freemium | Contact Sales |
| Free Plan | ||
| Free Trial | 21 days | |
| API Available | ||
| Verified | Verified | Verified |
| Founded | 2010 | 2015 |
| HQ | San Mateo, California, United States | San Francisco, CA |
| Team Size | Free plan for up to 3 users | 501-1000 |
| Platforms | WebiOSAndroid | WebiOSAndroid |
| Top Integrations | SlackZoomZapierFreshdesk | Gong Collective |
| Key Features |
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| Description | Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction. | Gong is the revenue intelligence platform that analyses customer-facing interactions to deliver insights that help sales teams close more deals. Trusted by 4,000+ companies including LinkedIn, PayPal, and Shopify, Gong turns conversations into revenue. |