We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature | ![]() Freshworks CRM CRM & Sales | ![]() Raya CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing |
as of Aug 29, 2026 |
as of Aug 29, 2026 |
| Pricing Model | Freemium | Freemium |
| Free Plan | ||
| Free Trial | 21 days |
| API Available |
| Verified | Verified |
| Founded | 2010 | — |
| HQ | San Mateo, California, United States | Dubai, United Arab Emirates |
| Team Size | Free plan supports up to 3 users | — |
| Platforms | WebiOSAndroid | — |
| Top Integrations | FreshdeskFreshchatFreshmarketerGoogle Workspace+7 more | WhatsAppEmailPhoneSlack+4 more |
| Key Features |
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| Description | Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction. | Raya by Teammates.ai is an autonomous AI customer service teammate that resolves support tickets across WhatsApp, email, phone, Slack, Teams, live chat, and social media in 50+ languages, with particular strength in Arabic dialects. She takes real actions such as refunds, order lookups, and account changes, syncs with CRM and ticketing systems, and escalates complex issues to human agents only when needed. Raya includes human-in-the-loop approvals, behavioral guardrails, and full audit trails, and shares context with the other AI teammates Adam and Sara. |
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