Raya offers a free plan, with paid plans starting at $25/mo.

Does Raya have an API?

Yes, Raya provides an API for developers.

What does Raya integrate with?

Raya integrates with WhatsApp, Email, Phone, Slack, Microsoft Teams, Live chat, CRM, Helpdesk tools.

Is Raya cloud-based or self-hosted?

Raya is offered as a cloud-based (SaaS) deployment.

What are the downsides of Raya?

Headline performance claims (e.g. 78% tickets resolved, handle time 26 hrs to 38 min) are all vendor self-claims with no verifiable Reddit, G2, or Capterra reviews Also, Stats are internally inconsistent (homepage says 78% while the Raya page says up to 85%)

Who is Raya best for?

Raya is best suited for Customer support teams, Enterprises.

What can I use Raya for?

Common uses for Raya include resolving support tickets across multiple channels, processing refunds and order lookups, updating customer account information in crm, handling returns and refunds.

Raya: Autonomous AI Customer Service Teammate

Raya by Teammates.ai is an autonomous AI customer service teammate that resolves support tickets across WhatsApp, email, phone, Slack, Teams, live chat, and social media in 50+ languages, with particular strength in Arabic dialects. She takes real actions such as refunds, order lookups, and account changes, syncs with CRM and ticketing systems, and escalates complex issues to human agents only when needed. Raya includes human-in-the-loop approvals, behavioral guardrails, and full audit trails, and shares context with the other AI teammates Adam and Sara.

Raya

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