We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  Freshworks CRM CRM & Sales |  WADesk CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing |
as of Sep 4, 2026 | — |
| Pricing Model | Freemium | Freemium |
| Free Plan | ||
| Free Trial | 21 days | Yes |
| API Available |
| Verified | Verified |
| Founded | 2010 | — |
| HQ | San Mateo, California, United States | — |
| Team Size | Free plan for up to 3 users | Small Business, Enterprise |
| Platforms | WebiOSAndroid | — |
| Top Integrations | SlackZoomZapierFreshdesk | WhatsAppGoogle Maps |
| Key Features |
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| Description | Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction. | WADesk is an AI-powered WhatsApp CRM that turns scattered chats into a managed sales pipeline for B2B teams — especially exporters, cross-border e-commerce sellers, and global traders. It centralizes multiple WhatsApp accounts in one shared workspace with customer profiles, tags, lead ownership, and follow-up reminders, while layering on AI-assisted replies and real-time translation. What sets it apart from generic WhatsApp inboxes is its built-in lead generation — pulling buyer numbers via Google Maps and WhatsApp group scraping and moving them straight into the CRM. |
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