⚖️Side-by-Side Comparison

Gorgias vs Constant Contact: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

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Feature
Gorgias logo
Gorgias

Customer Support

Constant Contact logo
Constant Contact

Email Marketing

RatingNo reviews yetNo reviews yet
Pricing$10/mo

as of Oct 16, 2026

  • Lite:$12/mo
  • Standard:$35/mo
  • Premium:$80/mo

as of Sep 5, 2026

Pricing ModelContact SalesPaid
Free Plan
Free Trial7 days60 days
API Available
VerifiedVerified
Founded20151995
HQSan Francisco, CAWaltham, Massachusetts, USA
Team Size201-500501-1000
Platforms
WebiOSAndroid
WebiOSAndroid
Top Integrations
ShopifyRechargeKlaviyoYotpo+8 more
SalesforceZapier
Key Features
  • AI Agent
  • Omnichannel Inbox
  • In-conversation actions
  • Native Shopify integration
  • AI coaching
  • +4 more
  • Email Marketing
  • SMS Marketing
  • Marketing Automation
  • List Segmentation
  • A/B Testing
  • +4 more
Description

Gorgias is the #1-rated customer service platform for e-commerce brands. Deep Shopify integration lets agents see order history, issue refunds, and cancel orders without leaving the support ticket — used by 15,000+ DTC brands.

Constant Contact has been helping small businesses succeed with email marketing for over 25 years. With easy templates, list growth tools, and excellent customer support, it's a trusted choice for non-technical small business owners.