⚖️Side-by-Side Comparison
Gorgias vs Zendesk: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  Gorgias Customer Support | Zendesk Customer Support |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing | $10/mo as of Oct 16, 2026 | $19/agent/mo as of Oct 3, 2026 |
| Pricing Model | Contact Sales | Free Trial |
| Free Plan | ||
| Free Trial | 7 days | 14 days |
| API Available | ||
| Verified | Verified | Verified |
| Founded | 2015 | 2007 |
| HQ | San Francisco, CA | San Francisco, CA |
| Team Size | 201-500 | 1000+ |
| Platforms | WebiOSAndroid | WebiOSAndroid |
| Top Integrations | ShopifyRechargeKlaviyoYotpo+8 more | Forethought |
| Key Features |
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| Description | Gorgias is the #1-rated customer service platform for e-commerce brands. Deep Shopify integration lets agents see order history, issue refunds, and cancel orders without leaving the support ticket — used by 15,000+ DTC brands. | Zendesk is the complete customer service solution that powers conversations for 100,000+ businesses worldwide. From small teams to global enterprises, Zendesk helps you build better customer relationships across every channel. |