We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  HubSpot Service Hub Customer Support |  Salesforce CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing |
as of Aug 29, 2026 | $25/user/mo as of Aug 29, 2026 |
| Pricing Model | Freemium | Free Trial |
| Free Plan | ||
| Free Trial | Yes |
| 30 days |
| API Available |
| Verified | Verified | Verified |
| Founded | 2018 | 1999 |
| HQ | Cambridge, MA | San Francisco, CA |
| Team Size | 1000+ | SMBs to enterprises |
| Platforms | Web | WebiOSAndroid |
| Top Integrations | HubSpot CRMSlackMicrosoft TeamsZoom | SlackTableau |
| Key Features |
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| Description | HubSpot Service Hub is customer service software that helps you deepen customer relationships. With ticketing, knowledge bases, customer portals, and AI-powered automation — all on the HubSpot CRM platform — you'll deliver service that scales. | Salesforce is the world's most popular CRM, trusted by 150,000+ companies including 90% of the Fortune 500. The Customer 360 platform unites marketing, sales, commerce, service, and IT teams around a single source of truth about every customer. |
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