ActiveCampaign vs Freshworks CRM: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  ActiveCampaign Productivity & Automation |  Freshworks CRM CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing | $15/mo as of Sep 20, 2026 |
as of Sep 4, 2026 |
| Pricing Model | Free Trial | Freemium |
| Free Plan | ||
| Free Trial | 14 days | 21 days |
| API Available | ||
| Verified | Verified | Verified |
| Founded | 2003 | 2010 |
| HQ | Chicago, IL | San Mateo, California, United States |
| Team Size | 501-1000 | Free plan for up to 3 users |
| Platforms | WebiOSAndroid | WebiOSAndroid |
| Top Integrations | ChatGPTClaudeCRMecommerce+2 more | SlackZoomZapierFreshdesk |
| Key Features |
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| Description | ActiveCampaign is the customer experience automation platform used by 180,000+ businesses. Combine email marketing, marketing automation, and CRM to create personalised experiences across every customer touchpoint. | Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction. |