Raya vs Freshworks CRM: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  Raya CRM & Sales |  Freshworks CRM CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing |
as of Sep 4, 2026 |
as of Sep 4, 2026 |
| Pricing Model | Freemium | Freemium |
| Free Plan | ||
| Free Trial | 21 days | |
| API Available | ||
| Verified | Verified | |
| Founded | — | 2010 |
| HQ | Dubai, United Arab Emirates | San Mateo, California, United States |
| Team Size | — | Free plan for up to 3 users |
| Platforms | — | WebiOSAndroid |
| Top Integrations | WhatsAppEmailPhoneSlack+4 more | SlackZoomZapierFreshdesk |
| Key Features |
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| Description | Raya by Teammates.ai is an autonomous AI customer service teammate that resolves support tickets across WhatsApp, email, phone, Slack, Teams, live chat, and social media in 50+ languages, with particular strength in Arabic dialects. She takes real actions such as refunds, order lookups, and account changes, syncs with CRM and ticketing systems, and escalates complex issues to human agents only when needed. Raya includes human-in-the-loop approvals, behavioral guardrails, and full audit trails, and shares context with the other AI teammates Adam and Sara. | Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction. |