⚖️Side-by-Side Comparison

LiveChat vs Klaviyo: Which is Better in 2026?

We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.

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Feature
LiveChat logo
LiveChat

Customer Support

Klaviyo logo
Klaviyo

Email Marketing

RatingNo reviews yetNo reviews yet
Pricing
  • Run live chat without a dedicated team:$19/mo
  • Supervise your team's conversations:$79/mo
  • Route customers across departments:$79/mo

as of Oct 12, 2026

  • Free:Contact Sales
  • Paid:Contact Sales
  • Enterprise:Contact Sales

as of Sep 15, 2026

Pricing ModelFree TrialFreemium
Free Plan
Free Trial14 days
API Available
VerifiedVerifiedVerified
Founded20022012
HQWroclaw, PolandBoston, MA
Team SizeFrom a team of one to teams of hundreds (small teams and enterprise)1000+
Platforms
WebiOSAndroidMac+1 more
WebiOSAndroid
Top Integrations
ShopifyWhatsAppFacebook MessengerMCP+3 more
ShopifyChatGPTClaudeMCP
Key Features
  • Real-time visitor monitoring
  • Customer profiles
  • Live cart updates
  • Sales tracking & attribution
  • AI Agent
  • +6 more
  • Composer
  • Customer Agent
  • Klaviyo Data Platform (KDP)
  • Marketing
  • Analytics
  • +3 more
Description

LiveChat is a premium customer service software for ecommerce and SaaS. Trusted by 36,000+ businesses including IKEA, Adobe, and PayPal, LiveChat helps teams convert leads and delight customers with real-time conversations.

Klaviyo is the leading marketing platform for ecommerce brands. With unified data from your tech stack, AI-powered insights, and powerful email + SMS automation, Klaviyo helps brands like Patagonia, Living Proof, and SoulCycle grow revenue.