Close vs Freshworks CRM: Which is Better in 2026?
We've compared 2 tools across pricing, features, ratings, and reviews to help you make an informed decision. No paid placements — just facts.
Compare different tools →| Feature |  Close CRM & Sales |  Freshworks CRM CRM & Sales |
|---|---|---|
| Rating | No reviews yet | No reviews yet |
| Pricing | $49/user/mo as of Sep 23, 2026 |
as of Sep 4, 2026 |
| Pricing Model | Free Trial | Freemium |
| Free Plan | ||
| Free Trial | 14 days | 21 days |
| API Available | ||
| Verified | Verified | |
| Founded | 2013 | 2010 |
| HQ | San Francisco, CA | San Mateo, California, United States |
| Team Size | 11,500+ sales teams | Free plan for up to 3 users |
| Platforms | WebiOSAndroidMac+1 more | WebiOSAndroid |
| Top Integrations | GmailZoomZapierHubSpot+2 more | SlackZoomZapierFreshdesk |
| Key Features |
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| Description | Close is a CRM built for high-velocity sales teams that live in the inbox and on the phone. With built-in calling, SMS, email sequences, and a power dialer, Close helps sales reps make more calls, send more emails, and close more deals. | Freshworks CRM is an AI-powered customer relationship management platform designed for growing businesses. It helps sales teams manage leads, track deals, and automate repetitive tasks so they can focus on closing revenue. With built-in phone, email, and chat capabilities, Freshworks CRM provides a 360-degree view of every customer interaction. |