Donorflex
Specialist fundraising CRM database for UK charities and not-for-profits
Data verified Sep 20, 2026
Score
About Donorflex
Donorflex is a UK-based fundraising and customer relationship management platform built specifically for charities and not-for-profit organisations. It gives fundraisers a 360-degree view of supporters and unifies donor records, income and Gift Aid processing, event management, and optional integrated lottery and raffle modules. It also integrates directly with the HMRC portal for Gift Aid recovery and offers an API module for real-time data exchange with third-party platforms.
Screenshots

Commonly Cited Strengths & Limitations
Strengths
- Scales and grows with the organisation over time
- Centralised lottery operations reportedly saved one client £15,000 annually in admin costs
- Saves hours of event-registration processing time each week
- Simple and quick Gift Aid claim submission
- Responsive, attentive and knowledgeable support team
Common Use Cases
- Charity fundraising management
- Donor relationship management
- Lottery and raffle administration
- Gift Aid claim submission
- Event registration processing
- Donor trend analysis and outreach
Details
- Pricing Model
- Contact Sales
- Founded
- 1986
- Headquarters
- West Midlands, United Kingdom
- Category
- CRM & Sales
Who is Donorflex for?
Charity fundraisers
Heads of fundraising use donorflex to streamline and grow fundraising operations and cultivate donor relationships.
Hospices
Hospices use the Lottery module to centralise lottery operations and reduce admin costs.
Donations and database managers
Database managers use features like Datastream to cut event-registration processing time and manage donor data.
Frequently Asked Questions
Does Donorflex have an API?
Yes, Donorflex provides an API for developers.
What does Donorflex integrate with?
Donorflex integrates with HMRC (Gift Aid portal).
Is Donorflex cloud-based or self-hosted?
Donorflex is offered as a cloud-based (SaaS) deployment.
Who is Donorflex best for?
Donorflex is best suited for Charity fundraisers, Hospices, Donations and database managers.
What can I use Donorflex for?
Common uses for Donorflex include charity fundraising management, donor relationship management, lottery and raffle administration, gift aid claim submission.
How does Donorflex compare to Instantly AI?
Donorflex and Instantly AI are both used for crm & sales -- specifically sales & crm tools. See the full side-by-side comparison for pricing and feature differences.
Key Features
- Charity CRM platformA unified CRM to streamline charities' fundraising efforts and donor relationship management.
- AutomationAutomation features that simplify administrative tasks to save time and resources.
- Lottery and raffle modulesOptional, fully integrated lottery and raffle modules for centralising and managing lottery operations.
- Gift Aid claimsLets charities submit Gift Aid claims directly through donorflex.
- DatastreamSpeeds up processing of event registrations.
- Donor analyticsAnalyse donor trends to tailor outreach strategies effectively.
Integrations
Technical Details
- Deployment
- Cloud
- Target Market
- B2B
- API
- Available
Support
Official Pricing
Donorflex's published plans · verified Sep 20, 2026
Standard Rate
Contact Sales
Pricing shown above is sourced from Donorflex's own published plans as of Sep 20, 2026 and can change at any time -- confirm current pricing on Donorflex's own site before purchasing.
Real Pricing from Verified Users
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