Be My Eyes

Connects blind and low-vision users with sighted volunteers and AI vision assistance

Data verified Sep 6, 2026

Pundit
Score

Editorial Verdict

AI-researched, not hands-on tested

Free, unlimited, anonymous calls available in 150+ countries and 180+ languages make Be My Eyes a genuinely accessible support tool with no cost barrier. Its AI layer isn't always accurate and deliberately blurs facial descriptions for privacy (frustrating some users who want that detail), and it's explicitly not a substitute for a white cane or guide dog.

Reviewed by AIToolPundit Editorial Team · last verified October 2026

About Be My Eyes

Be My Eyes is a free mobile app that helps blind and low-vision people get visual assistance either through a live video call with a sighted volunteer or through Be My AI, a built-in assistant that describes images and answers questions about what the phone camera sees. Users point their camera at something and connect instantly to a volunteer or receive an AI description, day or night. The company also licenses its AI and accessibility tools to businesses to make customer service and products more usable for blind and low-vision customers.

Screenshots

Commonly Cited Strengths & Limitations

Strengths

Free and unlimited calls
Available 24/7
100% anonymous
Available in over 150 countries
Supports 180+ languages

Limitations

Be My AI does not provide real-time guidance, so it may take several attempts to capture the intended image
AI descriptions are not always accurate and can make errors common to early-stage AI
The AI omits or blurs facial descriptions for privacy, frustrating users who want that information
Struggles with complex document layouts, diverse languages, and cultural artifacts
Most volunteers speak English, which can be a barrier for non-English speakers
Connection time lags as the user base grew
Data protection concerns about passing data to third parties
Not a substitute for mobility aids like white canes or guide dogs

Common Use Cases

Getting live visual assistance for everyday tasks
Accessible customer support from partner companies
Real-time visual help in the kitchen

Details

Pricing Model: Free
Category: Customer Support

Who is Be My Eyes for?

Blind and low-vision users

Get assistance with everyday tasks through live video and AI by connecting to volunteers and companies.

Volunteers

Provide sighted assistance to blind or low-vision users through live video calls.

Businesses

Offer accessible customer support to blind and low-vision users through Be My Eyes business solutions.

Frequently Asked Questions

Is Be My Eyes free?

Yes, Be My Eyes is free to use.

Does Be My Eyes have an API?

Be My Eyes does not currently offer a public API.

What does Be My Eyes integrate with?

Be My Eyes integrates with Microsoft, Google, GPT-4V, GPT-4o.

Is Be My Eyes cloud-based or self-hosted?

Be My Eyes is offered as a cloud-based (SaaS) deployment.

What are the downsides of Be My Eyes?

Be My AI does not provide real-time guidance, so it may take several attempts to capture the intended image Also, AI descriptions are not always accurate and can make errors common to early-stage AI

Who is Be My Eyes best for?

Be My Eyes is best suited for Blind and low-vision users, Volunteers, Businesses.

What can I use Be My Eyes for?

Common uses for Be My Eyes include getting live visual assistance for everyday tasks, accessible customer support from partner companies, real-time visual help in the kitchen.

How does Be My Eyes compare to Layerpath?

Be My Eyes and Layerpath are both used for customer support -- specifically customer support tools. See the full side-by-side comparison for pricing and feature differences.